Frequently asked questions


Transfers Buenos Aires FAQ

Transfers Buenos Aires FAQ


What’s the cost of the service?

How do I make a booking?

I don’t want to use the automatic system. How can I book?

Payment Options

  • Credit Cards are accepted. VISA, AMEX, Mastercard, Diners, Discover
  • We are PayPal verified sellers
  • Get a 10% off on Bitcoin payments
  • Driver and guides are not allowed to collect payments
  • In order to confirm a booking, payment must be make in advance
  • We manage the safest online payment platform on the market

I made an online booking, where is my confirmation?

  • After submitting payment our system will send a confirmation email
  • If you did not get the email, check your spam/bulk folder
  • If you have additional problems finding your confirmation, please contact our team

How do I meet the driver at the airport?

Buenos Aires Airports are chaotic, follow the pick up procedure: Collect your luggage and pass through customs. After that you will see several drivers holding signboards at a very disorganized arrivals hall. Be patient and look for your name (this may take a couple of minutes due to the lack of order).

How do I meet the driver at Cruise Port?

Buenos Aires Cruise Port is chaotic. That’s why we work with a meeting point to avoid misunderstandings. Take note that disembarking can take long. Your assigned driver will we waiting with a signboard showing passengers name at EXIT GATE 3. Be patient and look for him (this may take a couple of minutes due to the lack of order).

Please, be prudent while choosing pick up time from Cruise Port. Note that during summer is common that multiple cruises docks on the same date/time. Disembarking is chaotic and slow. Delays are very usual.

How long it take to go from one airport to the other?

The ride between the 2 Buenos Aires airports takes between one and one and a half driving time, on rush hours might be a little more. We suggest a minimum of 3 or 4 hours between flights to make a connection between airports.

How long it take to travel between Airports and Cruise Port?

The ride between EZE International Airport and Cruise Port takes between one and one and a half driving time, on rush hours might be a little more. To connect AEP Airport with Cruise Port takes no more than 30 minutes.

What will happen if there is a delay on my flight?

  • We will follow up your flight status online.
  • If there is a delay, the driver will wait.
  • If you miss your plane and you board a new flight number, contact us

What’s the pick up time when going to the Airport?

You will be able to decide pick up time form your hotel on booking from. We suggest not less than 3 hours prior to your flight scheduled departing time.

I’m travelling with extra luggage, how do I make a booking?

  • Published prices are based on 1 suitcase and 1 carry on per person
  • We manage a large vehicle fleet: VANS and MINIBUSES that can carry lost of luggage
  • Please contact us and we will offer you the best vehicle option

Is Airport Transfers Buenos Aires a reliable option?

  • You can check reviews from costumes at TripAdvisor here
  • We are verified by international credit card processors (PayPal and PayU)